Alaska Software Inc. - Where is support?
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AuthorTopic: Where is support?
Scott KriseWhere is support?
on Tue, 07 Aug 2018 08:33:48 -0400
I placed an order with Alaska several days ago, got a quick response from 
customer support on a question, but was never sent my product key. Now no 
one will answer my emails? Is something going on there?
Pascal BoivinRe: Where is support?
on Wed, 08 Aug 2018 15:00:08 +0200
Scott Krise wrote:

> I placed an order with Alaska several days ago, got a quick response
> from customer support on a question, but was never sent my product
> key. Now no one will answer my emails? Is something going on there?

Maybe they are busy compiling sandcastle at the beach for 2 weeks...
Tim CallahanRe: Where is support?
on Mon, 13 Aug 2018 18:02:34 -0700
On Tue, 07 Aug 2018 08:33:48 -0400, "Scott Krise"
<scottkrise@verizon.net> wrote:

>I placed an order with Alaska several days ago, got a quick response from 
>customer support on a question, but was never sent my product key. Now no 
>one will answer my emails? Is something going on there? 

I have had slow support in August in the past. I think it is vacation
time there.