Author | Topic: New Product-Maintenance-Policy endorsed (2006-11-24) | |
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Steffen F. Pirsig [Alaska Software] | New Product-Maintenance-Policy endorsed (2006-11-24) on Fri, 24 Nov 2006 19:44:07 +0100 Dear Xbase++ community, In the aftermath of the Xbase++ 1.9 release, and in order to serve better our customer base and respond more adequately to individual customer demands, we would like to present Alaska Software's newly elaborated Product-Maintenance-Policy stipulations. We are convinced that delivering a great product can always be only one side of the coin; the other side ought to be the services and support completing the product. Hence, to cut down time-to-market for critical fixes and to provide all Xbase++ developers a continuous stream of hotfixes and/or new features, it was indispensable to have a New Product-Maintenance-Policy worded out and put into practice: http://www.alaska-software.com/fixes/overview.shtm Therefore, we encourage every Xbase++ customer to carefully read through the Product-Maintenance-Policy documentation, which explains in great detail the definitions of Hotfixes, Hotfix-Rollups, Service-Levels, and how they will be handled going forward. Should you have questions, or you would like to voice your opinion and/or give us constructive feedback related to these new stipulations; in any case, we look forward to receiving your emails: mailto:info@alaska-software.com?SUBJECT=PMP-Question: You have not yet familiarized yourself with Xbase++ 1.9? Take a few minutes and click here: http://www.alaska-software.com/products/xpp/changes_v19.shtm to learn more about the ever enhanced Clipper compatibility, the various fixes that have been accomplished and an extraordinary extensive catalog of innovative features. But, stay wired as the first set of hotfix-rollups is already in the pipeline. With kind regards, Alaska Software |